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When Fish Fly : Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market [Hardcover]

by Yokoyama, John / Michelli, Joseph

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"You can energize your people and delight your customers by modeling the fabulous ideas that come from the World Famous Pike Place Fish Market." -- Ken Blanchard, co-author of The One Minute Manager In this revealing business advice book, the magic of the World Famous Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful vision. Here for the first time, owner John Yokoyama explains in his own words just how he transformed his business into a workplace that is renowned worldwide. When Fish Fly offers Yokoyama's cohesive strategy for achieving world famous results for owners, managers, and front-line workers alike. Once you understand the generative principles behind the World Famous Pike Place Fish Market you, too, can develop a culture that leads to excellent employee morale and legendary customer service.

image of When Fish Fly : Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
9781401300616
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Item Type English Books (Hardcover)
Publication Date 2004/08
Publisher Hachette Books (US)
ISBN 9781401300616
Size/Pages 176p

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