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Difficult Conversations (HBR 20-Minute Manager Series) (20-minute Manager) [Paperback]

by Harvard Business Review

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You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through: Uncovering the root cause of frictionMaintaining a positive mind-setUntangling the problem togetherAgreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.

image of Difficult Conversations (HBR 20-Minute Manager Series) (20-minute Manager)
9781633690783
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Item Type English Books (Paperback)
Publication Date 2016/02
Publisher Harvard Business Review Press (US)
ISBN 9781633690783
Size/Pages 128p

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